Powerful reputation
management system is the foundation of each thriving e-business.
By following this
guide you are taking first action step towards reputation management
for your business. Get started with Wiwitness using this guide.
Read detailed guide and go through our course later .
Add Wiwitness to your site in 3 simple
steps.
Step 1 : Setup Wiwitness
- Create
new page.
- Goto
page's dashboard by clicking on newly created page
icon. Complete your page setup there.
Result : A new
public page is created for your business. Your Wiwitness business
page is designed for collecting socially verifiable testimonials.
|
Step 2 : Collect and Manage
- Start
collecting socially verifiable testimonials from your business
page.
- You can
upload your existing testimonials, from page's
dashboard. (PRO feature)
- You can collect testimonials from your domain. (PRO feature)
- Once you
receive testimonials, accept/prioritize them in page's
dashboard.
Result : You have
collected valuable testimonials for your business and prioritized
them.
|
Step 3 : Display
- Get
testimonial widgets code from page's dashboard and add them
to your website.
Result : Selected
verifiable testimonials are displayed on your website.
|
Tips
- Click “view
public page” button at the top right corner of
page’s dashboard to view your business page
live.
- Start collecting by
sending out emails to your clients asking for testimonials.
You can refer to our email template to get started
quickly.
|
If you need any help with our system, contact Wiwitness
support team at help@wiwitness.com
Action steps in detail
- Setup Wiwitness
- Sign up for free trial
- Create a business page for your
business
- Choose your business page url on
wiwitness
- Enter page name
- Enter your city and country
- Add link to your primary business
website
- Write a brief description of your
business
- Complete business page
Goto
page’s dashboard by selecting newly created page from drop
down menu.
- Complete “Business
Details” section
Write about your business, offerings,
unique features etc in different sections.
- Enter contact Information
- Enter phone number
- Enter contact email address
- Enter your address
- Save
- Add relevant links in
“Links” section
- Link to Facebook Page
- Link to Google+ Page
- Link to your business on twitter
- Link to business blog
- Any other important link
associated with business
- Upload your business Logo, you will
find upload link at top left corner of your page’s dashboard.
- Collect
Testimonials (Make sure you have completed all
actions above)
- Make sure your business profile
is complete and correct
- Approach
- Email your customers. You can use
this template.
- Use social network
- Ask over phone
- In person meeting
- Engage with them
- Give them relevant data and set
context
- Share testimonials from others
- Share a template & clarify
what’s expected
- Follow up
- Repeat above steps till you get
enough testimonials.
- Manage
- Thoroughly read all
testimonials
- Do edit/corrections if needed
- Send a personalized
“Thank you” note
- Display
- Prioritize
Pick top 3 testimonials based on content, relevance and
influence of giver
- Customize widget
- Get widget code
- Add widget code to your website
- Verify the widget works as
expected
- Optimize
Congratulations!
Now, you have a system for collecting, managing and displaying
testimonials. However, it’s just the beginning. You have to
integrate this with your business process. Start collecting
testimonials from your happy customers from now on.
If you need any help with our system, contact Wiwitness
support team at help@wiwitness.com
Thank you
Download pdf version of this file.
@2013 wiwitness.com Wiwitness:
Quick Action Guide